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Help Center

How do I find out my ring size?

What’s the best way to take care of my jewelry?

You can purchase measuring tools for a low cost online at online stores such as Amazon. However, an easy way to do this can be completed by following the steps outlined here. Start by cutting out a strip of paper or string that is approximately 3/4-inch wide and 4 inches long. Wrap the string around the base of the intended finger, and then mark where the string overlaps. The length of the string you measured in millimeters is the circumference of your finger. After finding this measurement, use an online conversion chart to find the corresponding ring size. If the size of your finger below the knuckle drastically differs in size from the knuckle itself, measure your knuckle as well. Then, choose a size that falls more in the middle of these two measurements.

It is best to keep things simple regarding jewelry care and cleaning. Harsh cleaners can cause damage to colored gems. It is best to steer clear of those solvents and use mild liquid dish soap instead. Additionally, sleeping in jewelry can cause premature wear and tear and can also cause harm to the wearer. We recommend removing jewelry before sleep each night and storing it in a cool, dry place, avoiding sunlight. If room allows, keep each piece separately to prevent scratches and tangles. Other tips include knowing your materials to customize your care of each piece. You will also want to take jewelry off first at the end of your day and put it on last at the start of your day. This will help you avoid tears, snags, and the dreaded drains.

Can I have my order gift-wrapped?

What payment methods do you accept?

You can select gift packaging during the checkout process. We will mail your jewelry in a custom Halona Vida gift box with a bow.

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